Terms of service

Terms of Service

Effective Date: 2025

Brand: 47AU (FourSeven Aurum)

Legal Entity: Casa Jewels Co., Ltd.

Registered Address:

Casa Jewels Co., Ltd.

64/41 Gemopolis Free Zone, Building J, Room 601

Sukhapiban 2 (Soi 31), Dok Mai, Prawet

Bangkok 10250, Thailand

Contact: foursevenaurum@gmail.com • Tel: +66 2-727-0872

1. Overview

This website is operated by Casa Jewels Co., Ltd. under the brand name 47AU / FourSeven Aurum (“we”, “us”, “our”).

By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

If you do not agree to these Terms, please do not use our website.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

You are at least the age of majority in your jurisdiction, or
You have given consent for your minor dependents to use this site.

You may not use our products for any unlawful purpose or violate any international or local laws, including customs regulations regarding jewellery, gemstones, and precious metals.

A breach of these Terms will result in immediate termination of your Services.

3. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

Your personal information (excluding payment details) may be transferred unencrypted over networks.

Credit card information is always encrypted during transfer via secure payment gateways.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.

4. Accuracy, Completeness & Timeliness of Information

We strive to provide accurate product information, including gemstone specifications, metal purity, weights, sizes, and photographs.

However, minor variations may occur due to the handcrafted nature of jewellery.

We are not responsible if information on the site is not accurate, complete, or current.

This site may contain historical information for reference only.

5. Modifications to the Service & Prices

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.

We shall not be liable to you or any third party for changes, price modifications, suspensions, or discontinuation of the Service.

6. Products & Services

Certain products or services may be available exclusively online.

Quantities may be limited.

We reserve the right, but are not obligated, to limit the sale of products to any geographic region or jurisdiction.

We may exercise this right on a case-by-case basis.

Because colour display varies by screen, we cannot guarantee that your device accurately shows product colours.

7. Accuracy of Billing & Account Information

We reserve the right to refuse any order.

We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate account information for all purchases.

You are responsible for keeping your payment details updated.

8. Shipping, Customs & Duties

We ship worldwide from Bangkok, Thailand. Delivery times may vary depending on destination and customs processing.

Customers are responsible for any customs duties, taxes, or import restrictions applicable in their country.

Full details are provided in our Shipping Policy.

9. Returns & Refunds

We accept returns under the conditions listed in our Returns Policy.

Custom or personalised orders may not be eligible for return.

For hygiene and safety reasons, earrings cannot be returned unless defective.

10. Optional Tools

We may provide access to third-party tools without monitoring or control.

You acknowledge and agree that we provide access “as is” and “as available” without warranties.

11. Third-Party Links

Certain content or services may include materials from third parties.

We are not responsible for third-party websites or their content.

12. User Comments, Feedback & Other Submissions

If you submit creative ideas, suggestions, proposals, plans, or other materials, you grant us permission to use them without restriction.

We are under no obligation to maintain comments in confidence or respond to them.

13. Personal Information

Your submission of personal information is governed by our Privacy Policy, fully compliant with EU GDPR requirements.

14. Errors, Inaccuracies & Omissions

Occasionally information may contain typographical errors or omissions.

We reserve the right to correct errors at any time and to cancel orders if necessary.

15. Prohibited Uses

You are prohibited from using the site or its content to:

Violate laws or regulations
Infringe intellectual property
Upload malware
Perform fraudulent activities
Harass, abuse, or discriminate
Interfere with security features

16. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free use of our website.

We do not warrant that results from the Service will be accurate or reliable.

You agree that your use of the Service is at your sole risk.

In no case shall Casa Jewels Co., Ltd., 47AU, or its employees be liable for any indirect, incidental, punitive, or consequential damages.

17. Indemnification

You agree to indemnify and hold harmless Casa Jewels Co., Ltd. and 47AU from any claim resulting from your breach of these Terms.

18. Severability

If any provision of these Terms is deemed unlawful, the remaining provisions remain enforceable.

19. Termination

These Terms are effective unless terminated by either you or us.

You may terminate at any time by suspending use of our site.

20. Entire Agreement

These Terms constitute the entire agreement between us and you regarding the use of the Service.

21. Governing Law

These Terms are governed by the laws of Thailand, where Casa Jewels Co., Ltd. is registered and operates.

EU consumer protections apply to EU customers under relevant EU law.

22. Contact Information

Questions about the Terms should be sent to:

Email: foursevenaurum@gmail.com

Casa Jewels Co., Ltd.